Switch Four, LLC

Terms of Use

This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly permitted by Switch Four, LLC.

Switch Four, LLC and its affiliates reserve the right to refuse service at its discretion, including, without limitation, if Switch Four LLC believes that customer conduct violates applicable law or is harmful to the interests of Switch Four, LLC and its affiliates.

Switch Four, LLC
1000 W. Main St., Suite 2A
Durham, North Carolina 27701

Switch Four, LLC

Switch Four Privacy Policy


Switch Four, LLC (“Switch”) is the publisher and owner of WorkTrip (collectively referred to here as the/our “App” or the/our “Services”), which allows individuals to organize everything around users’ travel associated with business trips and events. Switch has entered into Master SaaS Agreements with its customer (each a, “Customer”). You have been authorized by a Customer or directly by Switch to access the Services. The Services are subject to Switch’s Terms of Use (“TOU”) and the specifications or limitations contained in the documentation, available at worktrip.com (the “Documentation”).

We take the private nature of your Personal Information very seriously, and are committed to protecting it. To do that, we’ve set up procedures to ensure that your Personal Information is handled responsibly and in accordance with applicable data protection and privacy laws. We’re grateful for your trust.

This privacy policy together with Switch’s Terms of Use (TOU) describes your permitted use of the Service and what Personal Information we collect when you visit our Services, how we use that Personal Information, and what choices we offer you to access, update, and control it. This privacy policy is subject to terms of the TOU. This version of the policy is effective as of the latest date indicated in the Change Log, below.


Switch complies with the EU Data Protection Directive through Privacy Shield certification. Switch is the entity solely responsible for the management of your Personal Information in accordance with this Privacy Policy. Switch is a participant in the U.S. Department of Commerce’s EU-U.S. Privacy Shield program and has certified that we adhere to the EU-U.S. Privacy Shield Principle. For more information about the EU-U.S. Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield website at https://www.commerce.gov/privacyshield.


“Personal Information” is any information that we could use to identify an individual. It does not include personal information that is encoded or anonymized, or publicly available information that has not been combined with non-public information.

“Sensitive Personal Information” is information that meets the “personal information” criteria and also (a) reveals race, ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, (b) concerns health or sex life, information about social security or taxpayer identification numbers, or driver’s license or passport identification numbers or photos, or (c) reveals any bank account or credit card account numbers.


We collect Personal Information two ways: Personal Information we get from your use of our Services, and Personal Information you provide to us directly.

Personal Information we get from your use of the Services is primarily non-personally-identifying Personal Information of the sort that web browsers, servers, and services like Google Analytics, such as the browser type, language preference, referring site, and the time of each visit. Other non-identifying Personal Information that we might have access to includes how you use the Service (e.g. search queries), your approximate location, cookies, etc.

We collect this non-personally-identifying Personal Information in order to better understand how visitors use the Services and, where possible, to improve their experience. For instance, we log the time it takes to run database queries so that we can improve performance. In some cases, we may use or publicly display Personal Information that is not personally identifying in the aggregate, (e.g., by publishing a report on trends in the usage of our Services) or may provide the aggregate data to third parties.

When you use the Services, we also collect potentially personally identifying Personal Information in the form of Internet Protocol (IP) addresses, Geo location information, when available, the Uniform Resource Locator (URL) accessed (which may reference the name of an event, trade show, company username, or team), and the unique identification number associated with the account. We don’t use that Personal Information to identify you, with one exception: we may discover, by reviewing log files, that a particular account is using the Services in a way that is degrading other user’s use or enjoyment of the Services or violation this policy or the TOU. If this is discovered, we may look up personally identifiable information associated with that account in order to contact the account owner. We handle and disclose this Personal Information in the same way we handle other potentially personally identifying Personal Information as described below.


Certain visitors to our Services choose to interact with them in ways that may require them to provide us with personally identifying Personal Information. The amount and type of Personal Information that is provided depends on the nature of the interaction. For example, we ask visitors who sign up for our Services to provide a real name, username, and email address. We do not disclose personally identifying Personal Information other than as described below. And you can always refuse to supply personally identifying Personal Information, with the caveat that it may prevent you from engaging in certain activities.

If you send us a request, such as emailing us for support, we reserve the right to publish it (absent any personally identifying Personal Information) in order to help us clarify or respond to your request or help other users.

In the process of supporting our Services, we may need to investigate the data within your account, including data you have entered into private boards, cases, wikis, etc.

A cookie is a small piece of data that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We use cookies and other tracking technologies (like Google Analytics) to help us recognize your visit and track visitors’ use of and interaction with the Services. We use Google Analytics to improve our site and user experience, and have enabled certain features within Google Analytics including their DoubleClick platform, demographic and interest reporting, and a remarketing tool. Some of these features, in particular the remarketing tool, are advertising features.

If you do not wish to have cookies placed on your computer, you should set your browser to refuse cookies, but should be aware that certain features of our Services may not function properly without them. You can also visit the Digital Advertising Alliance and the Network Advertising Initiative pages to opt-out of cookies. To opt-out of third party tracking technologies used on our Services, please do as follows: to opt out of Google Analytics, click here (https://tools.google.com/dlpage/gaoptout).

If you are outside the United States, you should know that any personally identifiable Personal Information you enter into the Services will be transferred out of your country and into the United States, and possibly to other countries. By using the Services, you consent to such transfer and are representing that you have the right to transfer such Personal Information outside your country.

If we become aware that a child under age 13 has provided us with personally identifiable Personal Information, we’ll delete it.


Some users may elect to publicly post personally identifying or Sensitive Personal Information about themselves in their normal use of our Services. This could occur through use of optional profile fields, in interactions on public boards and forums, or if a previously private interaction is made public. Personal Information like that, which is voluntarily posted in publicly visible parts of our Services, is considered to be public, even if it would otherwise be considered to be personally identifying or sensitive. As such, it is not subject to the protocols listed below because we don’t control it – you do. Additionally, voluntarily publicizing such Personal Information means that you lose any privacy rights you might normally have with regards to that Personal Information. It may also increase your chances of receiving unwanted communications, such as spam.

Please also remember that if you choose to provide personally identifiable Personal Information using certain public features of the Services, individuals reading such Personal Information may use or disclose it to other individuals or entities without our control and without your knowledge, and search engines may index that Personal Information. We therefore urge you to think carefully about including any specific Personal Information you may deem private in content that you create or Personal Information that you submit through our Services.


This Policy only applies to Personal Information collected by Switch. It does not apply to the practices of companies that we don’t own or control, or employees that we don’t manage. Personal Information on our Services, boards and forums may contain links to third party websites, and any Personal Information you provide to those sites will be covered by any privacy policies they may have. Please be sure to read the privacy policies of any third-party sites you visit. It is those sites’ responsibility to protect any Personal Information you give them, so we can’t be held liable for their wrongful use of your personally identifying Personal Information.


Switch uses technology provided by its partner MapBox, Inc. When a mobile application uses MapBox technology, it may send Switch or its partners location and usage data, such as search requests, along with an ephemeral ID. We use this data to improve and provide our maps and other services. We do not connect this data to Personal Information about you, such as your name, email address or phone number.

Although we never connect such data to individuals’ identities, we’re committed to ensuring that users understand and have the ability to control the collection and sharing of anonymous location Personal Information. We require all developers to obtain their users’ affirmative express consent before accessing the user’s location, to disclose in their privacy policy that location and usage data will be shared with Switch or its partners, and to allow users to easily opt out of location data sharing.


As Switch is a global company, your Personal Information may be shared with other Switch offices or subsidiaries around the world. In such case, the Switch entities receiving the Personal Information are subject to this Privacy Policy. Your Personal Information may be stored and processed worldwide in the global offices of Switch or its agents.

Here are some of the ways we may use Personal Information you provide us:

  • To allow you to register for our Services and to administer and process the registration;
  • To communicate with you about our products, services and related issues;
  • To evaluate the quality of our products and services, and to enhance your experience on our websites;
  • To maintain and administer our websites and comply with our legal or internal obligations and policies;
  • To transfer Personal Information to others as described in this policy or to satisfy our legal, regulatory, compliance, or auditing requirements, including to disclose Personal Information to law enforcement authorities upon validly served legal process or a valid judicial instruction (for example, pursuant to a court order);
  • In the case of accounts created using business email domains, to provide your contact Personal Information to an administrator of the business email domain to facilitate the provision of additional products and/or services; or
  • We may also use anonymized Personal Information (“De-Sensitized Information”) for statistical analysis, trend analysis, marketing and the creation of data models. You acknowledge that Switch is the owner of the De-Sensitized Information.

Switch may send your Personal Information to other companies or people under any of the following circumstances:

  • When we have your consent to share your Personal Information (if required under local law);
  • If sharing your Personal Information is necessary to provide a product, service or Personal Information you have requested; by way of example, sharing your Personal Information with a bank, logistics company, event organizer, marketing agency, etc.;
  • As part of a joint sales promotion or to pass sales leads to our business partners;
  • To keep you up to date on the latest product announcements, special offers or other Personal Information we think you would like to hear about either from us, through our marketing agencies or from our business partners;
  • In connection with the sale, merger, divestiture, reorganization or any other corporate transaction involving the Switch business line that maintains your Personal Information;
  • For the purpose of conducting US Export law compliance checks, passing your Personal Information to our contracted vendors;
  • To third party service providers who help us with our business operations or other aspects of our business; and
  • For data and customer relations management, passing your data to our contracted service providers.

We reserve our right to disclose your Personal Information to a third party if we have a good faith belief in our sole discretion that access, use, preservation or disclosure of such Personal Information will be protected at the same level as Switch’s obligations under this Privacy Policy. Switch may transfer and access Services Data globally as required for the purposes specified above. If Switch hires subcontractors to assist in providing Services, their access to Services Data will be consistent with the terms of your order for Services and this Services Privacy Policy.


We require a subpoena or court order to provide Personal Information to law enforcement. We will only disclose user content, including maps or data stored, or location information, in response to a probable cause search warrant. If we have a good faith belief that there is an emergency involving the danger of death or severe physical injury, we may also provide the limited information necessary to prevent that harm, if we have it. If we are ever forced to share your information, we’ll notify you with the full details of the request before we disclose it unless legally prohibited by law or court order.


It is possible that we may, on occasion, buy or sell assets from or to other companies. If that should occur, user information is typically one of the assets that get transferred. Similarly, if Switch or most of its assets were acquired, or in the unlikely event that we go out of business or enter bankruptcy, user information could be transferred or acquired. You should be aware that such events can occur, and that if it does, the buyer may continue to use your personal and non personal information, but only as set forth in this policy. Other than in these rare circumstances, Switch will not rent or sell potentially personally identifying information to anyone.

If you are a registered user of our Services and have supplied your email address, we may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with the Services. We generally use our Services to communicate this type of information, so we expect to keep this type of communication to a minimum. If we do send you information that you did not expressly request, we will provide you with a way to request that you don’t get any similar notices (opt-out, unsubscribe, etc.).


We work hard to protect against the unauthorized access, use, alteration or destruction of personal or financial Personal Information. All such electronic Personal Information is stored on restricted database servers, and is generally kept until such time as you may ask us to delete it.


Although most changes are likely to be minor, we may occasionally need to change this policy. If we do update it, we’ll notify you either by posting the new policy on our Services, their blogs, or by emailing you the changes or a link to the modified document.


If you have any concerns or complaints about how you think we’ve handled your Personal Information, please contact privacy@switch.com or our Data Protection Officer at the address below. We will work hard to investigate and resolve any complaints you might have.

We hope it won’t ever come to this, but if you’ve already contacted us and feel that your complaint cannot be resolved between the two of us, you can also submit your complaint to Privacy Trust, an independent third party. Visit https://www.privacytrust.com/drs/Switch to file a complaint. Finally, as a last resort and in limited situations, EU individuals may seek redress from the Privacy Shield Panel, a binding arbitration mechanism.

If you have any questions about this policy or our site in general, please contact us at privacy@switchfour.io.

Written Inquiries can be sent to:
Switch Four, LLC
1000 W. Main Street, Suite 2A
Durham, North Carolina 27701