This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly permitted by Switch Four, LLC.
Switch Four, LLC and its affiliates reserve the right to refuse service at its discretion, including, without limitation, if Switch Four LLC believes that customer conduct violates applicable law or is harmful to the interests of Switch Four, LLC and its affiliates.
Switch Four, LLC
1000 W. Main St., Suite 2A
Durham, North Carolina 27701
We take the private nature of your Personal Information very seriously, and are committed to protecting it. To do that, we’ve set up procedures to ensure that your Personal Information is handled responsibly and in accordance with applicable data protection and privacy laws. We’re grateful for your trust.
“Personal Information” is any information that we could use to identify an individual. It does not include personal information that is encoded or anonymized, or publicly available information that has not been combined with non-public information.
“Sensitive Personal Information” is information that meets the “personal information” criteria and also (a) reveals race, ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, (b) concerns health or sex life, information about social security or taxpayer identification numbers, or driver’s license or passport identification numbers or photos, or (c) reveals any bank account or credit card account numbers.
We collect Personal Information two ways: Personal Information we get from your use of our Services, and Personal Information you provide to us directly.
Personal Information we get from your use of the Services is primarily non-personally-identifying Personal Information of the sort that web browsers, servers, and services like Google Analytics, such as the browser type, language preference, referring site, and the time of each visit. Other non-identifying Personal Information that we might have access to includes how you use the Service (e.g. search queries), your approximate location, cookies, etc.
We collect this non-personally-identifying Personal Information in order to better understand how visitors use the Services and, where possible, to improve their experience. For instance, we log the time it takes to run database queries so that we can improve performance. In some cases, we may use or publicly display Personal Information that is not personally identifying in the aggregate, (e.g., by publishing a report on trends in the usage of our Services) or may provide the aggregate data to third parties.
When you use the Services, we also collect potentially personally identifying Personal Information in the form of Internet Protocol (IP) addresses, Geo location information, when available, the Uniform Resource Locator (URL) accessed (which may reference the name of an event, trade show, company username, or team), and the unique identification number associated with the account. We don’t use that Personal Information to identify you, with one exception: we may discover, by reviewing log files, that a particular account is using the Services in a way that is degrading other user’s use or enjoyment of the Services or violation this policy or the TOU. If this is discovered, we may look up personally identifiable information associated with that account in order to contact the account owner. We handle and disclose this Personal Information in the same way we handle other potentially personally identifying Personal Information as described below.
Certain visitors to our Services choose to interact with them in ways that may require them to provide us with personally identifying Personal Information. The amount and type of Personal Information that is provided depends on the nature of the interaction. For example, we ask visitors who sign up for our Services to provide a real name, username, and email address. We do not disclose personally identifying Personal Information other than as described below. And you can always refuse to supply personally identifying Personal Information, with the caveat that it may prevent you from engaging in certain activities.
If you send us a request, such as emailing us for support, we reserve the right to publish it (absent any personally identifying Personal Information) in order to help us clarify or respond to your request or help other users.
In the process of supporting our Services, we may need to investigate the data within your account, including data you have entered into private boards, cases, wikis, etc.
If you are outside the United States, you should know that any personally identifiable Personal Information you enter into the Services will be transferred out of your country and into the United States, and possibly to other countries. By using the Services, you consent to such transfer and are representing that you have the right to transfer such Personal Information outside your country.
If we become aware that a child under age 13 has provided us with personally identifiable Personal Information, we’ll delete it.
Some users may elect to publicly post personally identifying or Sensitive Personal Information about themselves in their normal use of our Services. This could occur through use of optional profile fields, in interactions on public boards and forums, or if a previously private interaction is made public. Personal Information like that, which is voluntarily posted in publicly visible parts of our Services, is considered to be public, even if it would otherwise be considered to be personally identifying or sensitive. As such, it is not subject to the protocols listed below because we don’t control it – you do. Additionally, voluntarily publicizing such Personal Information means that you lose any privacy rights you might normally have with regards to that Personal Information. It may also increase your chances of receiving unwanted communications, such as spam.
Please also remember that if you choose to provide personally identifiable Personal Information using certain public features of the Services, individuals reading such Personal Information may use or disclose it to other individuals or entities without our control and without your knowledge, and search engines may index that Personal Information. We therefore urge you to think carefully about including any specific Personal Information you may deem private in content that you create or Personal Information that you submit through our Services.
This Policy only applies to Personal Information collected by Switch. It does not apply to the practices of companies that we don’t own or control, or employees that we don’t manage. Personal Information on our Services, boards and forums may contain links to third party websites, and any Personal Information you provide to those sites will be covered by any privacy policies they may have. Please be sure to read the privacy policies of any third-party sites you visit. It is those sites’ responsibility to protect any Personal Information you give them, so we can’t be held liable for their wrongful use of your personally identifying Personal Information.
Switch uses technology provided by its partner MapBox, Inc. When a mobile application uses MapBox technology, it may send Switch or its partners location and usage data, such as search requests, along with an ephemeral ID. We use this data to improve and provide our maps and other services. We do not connect this data to Personal Information about you, such as your name, email address or phone number.
Here are some of the ways we may use Personal Information you provide us:
Switch may send your Personal Information to other companies or people under any of the following circumstances:
We require a subpoena or court order to provide Personal Information to law enforcement. We will only disclose user content, including maps or data stored, or location information, in response to a probable cause search warrant. If we have a good faith belief that there is an emergency involving the danger of death or severe physical injury, we may also provide the limited information necessary to prevent that harm, if we have it. If we are ever forced to share your information, we’ll notify you with the full details of the request before we disclose it unless legally prohibited by law or court order.
It is possible that we may, on occasion, buy or sell assets from or to other companies. If that should occur, user information is typically one of the assets that get transferred. Similarly, if Switch or most of its assets were acquired, or in the unlikely event that we go out of business or enter bankruptcy, user information could be transferred or acquired. You should be aware that such events can occur, and that if it does, the buyer may continue to use your personal and non personal information, but only as set forth in this policy. Other than in these rare circumstances, Switch will not rent or sell potentially personally identifying information to anyone.
If you are a registered user of our Services and have supplied your email address, we may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with the Services. We generally use our Services to communicate this type of information, so we expect to keep this type of communication to a minimum. If we do send you information that you did not expressly request, we will provide you with a way to request that you don’t get any similar notices (opt-out, unsubscribe, etc.).
We work hard to protect against the unauthorized access, use, alteration or destruction of personal or financial Personal Information. All such electronic Personal Information is stored on restricted database servers, and is generally kept until such time as you may ask us to delete it.
Although most changes are likely to be minor, we may occasionally need to change this policy. If we do update it, we’ll notify you either by posting the new policy on our Services, their blogs, or by emailing you the changes or a link to the modified document.
If you have any concerns or complaints about how you think we’ve handled your Personal Information, please contact firstname.lastname@example.org or our Data Protection Officer at the address below. We will work hard to investigate and resolve any complaints you might have.
We hope it won’t ever come to this, but if you’ve already contacted us and feel that your complaint cannot be resolved between the two of us, you can also submit your complaint to Privacy Trust, an independent third party. Visit https://www.privacytrust.com/drs/Switch to file a complaint. Finally, as a last resort and in limited situations, EU individuals may seek redress from the Privacy Shield Panel, a binding arbitration mechanism.
If you have any questions about this policy or our site in general, please contact us at email@example.com.
Written Inquiries can be sent to:
Switch Four, LLC
1000 W. Main Street, Suite 2A
Durham, North Carolina 27701